Seo's and Webmasters already asked Google for phone support for webmasters issues. But I think Google have no plan resolve this any time soon. I saw a thread about Google calling sites owners for 650 area code. The webmaster said they receive a call from some one who said they were from Google they said your site have flaws that can led it to de-indexed. We also face this kind of issue with Google fake email in 2007.
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| Fake Phone Calls |
Webmaster Thread-
My boss received a phone call at the office today from the phone number 650-235-0000 warning us about a design flaw in our website that could cause us to be blacklisted from Google search in the near future.
If this is in fact true, we will act immediately, and it could be an authentic flaw in our website design.
However, we are in a highly competitive business, and we are concerned that the call may not have been authentic as the phone number goes to a busy signal when we try to call back, no contact information was provided, and we are receiving no warnings via email or Google Webmaster Central that there are any problems with our website.
John Mueller (Webmaster Trends Analyst in Switzerland ) said-
Google never call webmasters for web related issues. Google communicate webmaster only via email.
To the best of my knowledge, no team at Google calls site owners with regards to web-search issues on their websites. From the web-search & search quality teams, we will sometimes contact websites with regards to technical, quality, or malware issues, but this is always via email, with a copy sent to your Webmaster Tools account for verification purposes.
